Guest Services include:
- Wireless Broadband internet access (complimentary when dining in)
- Internet Kiosk
- 4G Mobile Internet Hub
- Concierge Services
- Foreign Currency Exchange
- Laundry & Dry Cleaning Services
- Sheltered Car park
- Facilities for the physically-challenged
- Medical Services
- Citi Lounge - Bar & Lounge
- KTV Lounge with private rooms
- Indoor Pool with Jacuzzi
- Wellness Centre
- The Mart (Convenience Store)
- Travel Desk - Transfers & Tours
Gym in Penang and Indoor Pool
This gym in Penang ensures that the more active inclined will enjoy a work-out whilst away from home.
Indoor Pool - relax and unwind as you submerge yourself in its indoor jacuzzi pool
Opening hours: 6.00am to 9.00pm (daily)
Kindly present your room key card for complimentary use of the above facilities
The Wellness Centre
The Wellness Centre, located on Level 3, offers therapeutic foot reflexology and massage services by qualified masseuses. You will find it a relaxing and delightful respite after a long day, be it from work or shopping!
12.00noon to 12.00midnight (Mondays to Fridays & Sundays)
12.00noon to 1.00am (Saturdays & Public Holidays)
Citi Lounge provides guests with a relaxing and cozy ambience whilst offering an expansive view of the action in the lobby area below with its floor to ceiling glass panels. Enjoy an evening cocktail with friends or opt for a quiet drink on your own.
Sundays to Thursdays: 2.00pm to 12.00mn
Fridays & Saturdays: 2.00pm to 1.00am
Platinum City KTV
Platinum City KTV is our KTV Lounge featuring nine private rooms for karaoke-singing sessions with seating capacities ranging from 10 to 50 persons and comes fully equipped with the latest audio visual techonology for you to sing the night away… select from a wide repertoire of Evegreens to the current hits and sing to your heart's content. Have fun in this karaoke in Penang!
Opening hours: 4.00pm to 2.00am daily